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Managing your site

My website or email won't load

If the site works for others but not for you, the cause is usually a temporary block on your address or your network.

Steps

  1. 1

    Check the client area for overdue invoices - expired services stop automatically.

  2. 2

    Try another network (for example mobile data from a different provider), or turn your router off for 5 minutes and back on.

  3. 3

    If it opens on another network, your address is probably blocked after repeated wrong passwords for email or the panel.

  4. 4

    Update the email password on every device and app (especially Outlook), and try webmail at yourdomain/webmail.

  5. 5

    If it persists, use the support assistant or open a ticket including your IP address.

Notes

  • Find your IP address with the “What is my IP” tool on our site.

Source: مكتبة شروحات مازن هوست / MazinHost knowledge base

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