Steps
- 1
First try the support assistant on the Help page - it may fix the issue right away or prepare a summary for you.
- 2
Sign in to the client area, click “Open ticket” and choose “Technical support”.
- 3
Select the related service or domain and write a clear subject.
- 4
Explain what happened, when it started and what you tried, and attach a screenshot of the error.
- 5
Submit the ticket and follow replies in the client area or your inbox.
Notes
- Do not put passwords in the ticket text unless the team asks, and use the dedicated fields.