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I lost access to the email on my account

To protect your services we only change the account email after verifying the owner's identity.

Steps

  1. 1

    Open a ticket in the client area - or if you cannot sign in, email sales@mazinhost.com stating the current and new addresses.

  2. 2

    Attach a photo of your ID and a selfie holding it.

  3. 3

    Mention the last passwords you remember for the control panel and the client area.

  4. 4

    Name at least two mailboxes created in your control panel.

  5. 5

    Send the new email address by SMS from the phone number on file to complete verification.

Notes

  • Keep your email and phone up to date in the client area to avoid this.

Useful links

Source: مكتبة شروحات مازن هوست / MazinHost knowledge base

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